Last updated: July 2026
Seven days. Any reason, or none. One email, and the money goes back. There is no form to fill in, no exit interview, and nobody will try to talk you out of it.
Send an email to [email protected] within 7 days of your purchase, from the address you used at checkout. Say which product you want refunded. That's the whole process — you don't need to explain why.
Answered the same working day, usually within a few hours
Tell us what you want back and that's what you'll get — one item, several, or the whole order. If you'd rather return everything, say so and we'll refund the full amount in one go.
Done-for-you VSL script writing and video production are covered too. If you haven't submitted your intake yet, the refund is immediate and unconditional. If work has already been delivered, the same 7-day window applies from the moment we sent you the finished work — you keep what you received, and we'd rather refund you than have you feel stuck with something you don't want.
We'd rather refund you quickly than argue. A refund costs us a few euros in fees; a customer who feels trapped costs a lot more than that, for a lot longer.
One request, though — and it's a request, not a condition. Once your refund is processed, if you have thirty seconds, reply and tell us what didn't work. Wrong expectations, wrong fit, output that fell short, something that broke. It's the single most useful thing you can send us, and it costs you nothing since the money is already back.
The policy is deliberately open, and almost nobody abuses it. We reserve the right to decline future purchases from anyone who repeatedly buys and refunds the same products, but we'll always honour the refund itself.
Before you buy, after you buy, or in the middle of deciding: [email protected].
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